To realize our vision, our strategy involves having an international team who are skilled in all forms of dispute resolution. We will continue to provide a level of insight that helps our clients and the disputing parties find better ways to solve problems, from the everyday to the business critical, through effective, efficient, and economical approaches.
BIAMC is stalwart in our objective to help build better relationships between disputants through joint problem-solving and constructive responses to inevitable conflict. In turn, this improves the ability of organizations on all sides to create value for customers, shareholders, and employees alike while substantially benefiting domestic and international economies. We will grow both organically and strategically top-shelf support staff who can bring distinct, refreshing methodologies to client satisfaction.
Our Mission, Vision and Strategy are fortified by our fundamental values, creating a culture that positions YOU FIRST.
BIAMC’s central motivation and directorial mentality is rooted in our core belief of ‘YOU FIRST’. Reflecting our mission statement, our commitment to a viable collective bargaining system and an effective conflict resolution process acts as a foundation for a common desire to encourage a culture that is client-centered, integrity-infused, and outcome-driven.
Young-at-heart Innovation — acknowledging proven experience must be discerningly met with fresh, original, and actionable thinking to remain competitive, creative, and responsive. We stay abreast of new ideas and developments and seek out breakthroughs that help us progressively raise the bar in delivering the most credible and functional solutions.
Outperformance Through Leadership — utilizing our diverse, demonstrated acumen as a platform for guidance and growth. We will promote new and important directions and opportunities for our profession and our organization, even though the path may be difficult. To outclass, outdo, and outperform, we must harness and cultivate collective talent to formulate the most unpredictable yet functional solutions.
Unwavering Accountability — understanding we are only as good as our word and our example. Our culture and entire mission are rooted in personal and communal responsibility towards each other and to our clients. We recognize the balance between accountability and autonomy in honoring our commitments and keeping our promises. We do not lose sight of our obligations because fulfilling them is the very measure by which we gauge our effectiveness and longstanding success.
First-Class and Fast-Track Service — emphasizing our client-centered directive as our primary and most critical priority. We are fully cognizant of the predominant rationale behind our client’s decision to use arbitration: fast, effective, and confidential resolution. We understand the paramount importance of timely, responsive, relevant, and respectful communication with our clients and with each other. Our focus on reliable contact and premium service pervades all we do.
Integrity Without Fail — prioritizing principles over profit is paramount to properly valuing all those we encounter. We purport and reinforce the notion that integrity is a state of mind and is not situational. It is our duty to project, with steadfast certainty, this belief to our clients, employees, and staff and to protect our ethical reputation well beyond ‘allowable’ or ‘interpretational’ boundaries. From safeguarding confidentiality to embracing the truth in all its forms, we build solid bridges founded in trust between each other and our clients.
Reverence in Diversity — leveraging variegated talents to thrive cooperatively and cohesively. We believe that by welcoming, celebrating, and respecting the differences that make our firm unique, we boldly acknowledge individual potential in a richer community and the necessary contexts for shared accomplishment.
Safeguard Community — proudly accepting the fact that business in Indonesia is different than in most parts of the world. We challenge ourselves to invariably cling to the old-world values of family relationships, moral character, and social formalities in all our interactions both internally and externally, preserving our cultural traditions and demonstrating their distinctive affects. We seek to honor the unique blend of past and present inherent within our environs while recognizing the need for progress, agility, and social responsibility.
Transparency — recognizing trust is only established and maintained through proactive, unobstructed, and up-to-date sharing and involvement. We believe in plain and conspicuous disclosure in all our dealings, successes, and areas of opportunity. As the base layer to client and employee loyalty and engagement, uncomplicated trust promotes open and unthreatening dialogue which enables current or potential vulnerabilities to be identified and promptly addressed. We want all involved to armed with the comprehensive, relevant information needed for overarching, long-term comfortablility.
Experience the difference of working with and being part of an environment that truly puts YOU FIRST.